Course Title:
Mastering Emotional Intelligence – Excellence in Management and Leadership
Course ID:
200524 0101 1755ESH
Course Dates :
20/May/2024
To
24/May/2024
Course Duration :
5
Course Location:
London
United Kingdom
Course Fees GBP £ :
Primary Price
£4,555.99
VAT may vary depending on the country where the course or workshop is held
Course Fees USD $:
Advisory Price
$5,829.37
VAT may vary depending on the country where the course or workshop is held
Course Category:
Professional and CPD Training Programs
Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills
Course Certified By:
* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate
* ESHub CPD
* LondonUni - Executive Management Training
* Others
United Kingdom
Please Note : Your
£250.00 Deposit
will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.
Course Information
Introduction
Emotional Intelligence (EI) is increasingly relevant to organizational development and developing people, because the EI principles provide a new way to understand and assess people's behaviours, management styles, attitudes, interpersonal skills, and potential.
In addition, much research correlates high emotional intelligence with high performance in Leadership, Sales, Customer Relations, Recruitment and other vital factors in organisational success.
This training course enables participants to develop their emotional intelligence whilst, at the same time, exploring ideas to take back to their organizations that will enable it to become more productive and focused in delivering organizational objectives.
The Training Course will cover practical tools to help develop a creatively agile company.
In addition the Training Course will provide participants with techniques and strategies for dealing with stress, crisis and conflict.
Benefits to the individuals will include increased self awareness, more confidence and professional power, empathy and understanding with others, and richer more rewarding relationships.
Benefits to the organization will include improved internal communication, more positive working relationships and the “buzz” that comes from working in a dynamic and creative organization.
Objectives
By the end of this course practitioners shall learn to:
• Lead and communicate effectively in a wide range of situations
• Access their internal power
• Enjoy the challenges of work without stress
• Establish an effective work/life balance
• Build a network of strong relationships within and outside the organisation
• Use emotional intelligence to achieve specific goals
• Manage their internal state and control disruptive emotions
• Recognise signs of stress in self and others and take appropriate action
• Resolve conflict in an assertive style
• Use conflict constructively creating Win:Win outcomes
Who Should Attend?
• High Management
• Middle Management
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Daily Agenda
The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm
Please Note : Your
£250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.
Course Outlines
Week 1
Day One
Principles of Emotional Intelligence(EI)
• Neuroscience – our brain and us
• Whole Brain Thinking - IQ vs. EQ
• Emotionally intelligent organisations
• Business case evidence
Day Two
EI & Understanding Self
• Self awareness
• Personal strengths and development needs
• Recognising emotions in self and others
• Thinking/Feeling interaction
Day Three
EI & Self management
• Controlling disruptive emotions
• Self talk, intuition and decision making
• Personal goals and visioning
• Connecting to values
• EI & Motivation
• Identifying internal drivers
• Personal Goals
• Positive thinking
• Neutralising negative thought
Day Four
EI & Building relationships
• Empathy
• Reading Others and Perceiving Accurately
• Focused Listening
• Communicating with flexibility and authenticity
• Feedback
Day Five
Managing Stress
• What is stress?
• How to recognise it in self and others
• Stress reduction in self
• Establishing a stress reduction policy
• Business case - benefits
• Conflict Resolution
• Game theory – understanding motives
• Negotiation toolbox
• Assertiveness – finding Win:Win outcomes
• Establishing a team culture to support constructive conflict
Please Note : Your
£250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.
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